Pendle Forest Orienteers East Lancashire · British Orienteering
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Governance

Event Cancellation Refund Policy

What happens if a PFO event has to be cancelled, and how refunds work.

If a PFO orienteering event has to be cancelled then the following will apply.

This policy applies to all events organised by Pendle Forest Orienteers where entries were made through the SI-Entries system.

If the event is cancelled, all entrants will be offered the following options:

  1. Transfer their entry to a re-scheduled date
  2. Receive a voucher to the value of their entry fee for use at a future PFO event. (This voucher would be valid for at least one year from the original event date)
  3. Receive a refund (less SI Entries admin fees)

Participants will be informed of the cancellation via email through the SI-Entries system and given instructions informing them of the options that are available to them.

At the time of cancellation a firm date may not be available for the re-scheduled event, that will be communicated to entrants as and when it is confirmed.